Privacy Policy

1. Who We Are

Power Logistics operates this website (power-logistic.com) and provides container shipping services from Germany to Kenya. Our warehouse is located at Eisenbahn str 10-12, 68199 Mannheim, Germany. Our Kenyan delivery point is our partner Ex-Germany shop in Kasarani, Nairobi.

You can reach us at info@powerlogistics.com, by phone at +49 1578 5063226 (Germany) or +254 741 450 602 (Kenya).

2. Data We Collect

Account data: When you create an account for our customer portal we collect your name, email address, phone number, password and any profile details you provide.

Shipment data: To process your shipments we collect the details of your goods (type, quantity, value, dimensions), pickup address in Germany, and delivery preferences in Kenya.

Payment & invoicing: Invoice details and payment method information needed to bill for shipping services.

Communication: Messages, email replies, and WhatsApp conversations you send us, plus support tickets and feedback you submit.

Technical data: Standard website analytics and, where you opt in, notification preferences used to deliver shipment updates.

3. How We Use Your Data

We use your data to provide the shipping services you book: pickup scheduling, container loading, customs documentation, delivery coordination in Kenya, and shipment tracking.

We use your contact details to send shipment status updates, invoices, and service announcements you have asked for.

We do not sell your personal data to third parties. Data is shared with service providers only where strictly necessary to deliver the service (for example payment processing and document delivery).

4. Storage & Security

Personal data is stored using reputable cloud providers (for example Supabase for account data and Cloudinary for documents and images). Access to customer data is restricted to authorized staff.

Passwords are stored in hashed form. We apply standard security measures to protect your account and data.

5. Your Rights (GDPR & Kenyan Data Protection Act)

You have the right to access, correct, export, or delete your personal data, and to object to certain processing. You also have the right to lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us at info@powerlogistics.com and we will respond within the statutory timeframes.

6. Cookies & Local Storage

The customer portal uses secure session storage to keep you signed in on your own device. We do not use advertising or cross-site tracking cookies.

7. Changes to This Policy

We may update this privacy policy from time to time. The updated version will be posted on this page with the change date.